Hotel Sacher Review: After a 7-day river cruise on the Danube with my 10-year old daughter in June, we had about 24 hours on our own to linger before departing home to the states. While most of the passengers from our cruise went on to Prague, Munich, or Berlin, it was an easy decision to return to Vienna (and only a two-hour train ride from Passau, Germany where our ship docked), one of several brief stops on our cruise.

Photo Credit: Austria Today

Vienna has always held a special meaning to me. My ancestors date back four generations from Vienna, most but not all who managed to escape the horrors of Nazi persecution during Austria’s annexation and rule under Hitler. Some pre-trip sleuthing through genealogy websites where so many historical records are now available, opened up a treasure chest of discoveries for me – I now knew a little more about my heritage and where my ancestors were born, married, lived and buried – and I wanted desperately to visit some of those spots.

Stadttemple – where my great great grandparents were married. The only surviving synagogue from Krystallnacht

The city was also my first introduction to Europe – my first real ‘exotic’ destination that I ever traveled to when I was 11 years old.  Memories of walking down the festive main pedestrian shopping street of Kärntner Strasse on a snowy night in December and seeing my first real palace – the Schönbrunn – on that family trip made an impactful lasting impression on me. Without a doubt, that trip sparked my life-long travel wanderlust.

Holiday decorations on Kartner strasse
Holiday decorations on Kartner strasse
Even our dog is fascinated!


Then, almost 40 years ago, we stayed at the historic and luxurious Hotel Sacher and there was no question that it was there where I wanted to return for our last night of our vacation. While I had no real memory of the hotel (other than fighting with my sister over my misplaced passport which she doesn’t let me forget to this day), it is rightly recognized as one of the truly grand historic hotels remaining in the world.

The history of Sacher is fascinating in its own right and deserves some acknowledgement here. Many people would believe the Sacher Torte – the most famous (and insanely rich, I might add) chocolate cake in the world – was conceived after the hotel opened in 1876. In fact, a 16-year old Franz Sacher created the cake in 1832, over 40 years before the hotel was opened by his son, Eduard Sacher and then run IMG_3706by his wife Anna for over 50 years after Eduard’s death.

Over a Viennese coffee (of course) in the Sacher Café, I read through The Sacher Treasury, a fascinating small book in the hotel’s boutique that provides a brief history of Vienna and the hotel. I learned some interesting stories of the hotel:  such as this is where author Graham Greene penned the screenplay, The Third Man (this should be mandatory film watching for anyone traveling to Vienna). And that the Rote Bar (the hotel’s restaurant serving fine Austrian cuisine) temporarily served as a horse stable for the Russians in the liberation of the city in 1945. And that when Allied Forces divided the city into four zones, Sacher was under British rule and functioned as a British senior officers club for several years. On a less serious note, this is also where John Lennon and Yoko gave their interview naked in bed (eating Sacher torte)!

The Third Man
The Third Man

Today in fact, Sacher is one of last privately owned luxury hotels in the world and the only privately-held hotel in Vienna (the Gürtler family purchased the hotel in 1936 and still runs it, four generations in). The hotel has expanded physically through the years considerably since it’s opening in 1876 and now is housed in six connecting buildings in a quintessential central location of the city. Directly facing the State Opera (I’m told that often you can hear the music wafting in the streets when the Opera is in session), overlooking the Imperial Palace and abutting the Albertina Museum and famous pedestrian Kärtner Strasse, its easy to imagine what pre-war Vienna must have been like. For obvious reasons, the area attracts many tourists but it never felt crowded to me.

The completion of an eight-year refurbishment of all of the public areas and guests rooms has brought new life along with modern conveniences to the hotel without sacrificing its historical character. It almost feels as you are passing through periods of time as you move from space to space around the lobby – each room has a distinct style whether it be Victorian, Baroque or Beaux Arts. Sacher’s historical significance was very much evident as we walked through the hotel and perused the seemingly endless array signed photos of famous patrons lining the walls from Queen Elizabeth and Duke of Windsor to Ernest Hemingway and Oscar Wilde.  The hotel is very much weaved into the fabric and history of the city.

Portrait Gallery © Hotel Sacher Wien


All 149 guest rooms of the hotel were renovated by interior designer Pierre-Yves Rochon (who also redid the George V in Paris, Savoy in London, the Peninsula in Shanghai and so on). We were thrilled to be upgraded to the new enlarged rooftop suites on the 7th floor of the hotel. Ours, named Samson & Delilah (all the suites are named after Operas) was a real treat after spending the last seven days in a small cruise cabin. In fact, the bathroom (with a separate shower, tub, double sink, TV and private terrace) was larger than our cabin. Chocolates and fresh fruit greeted us in a this beautiful, feminine suite with a wrap-around terrace overlooking all the major landmarks of the city.

I had the opportunity to briefly inspect a few other rooms and suites, many which house the impressive private art collection of over 1,000 paintings of the Gürtlers.  The ‘historic’ rooms, which finished renovation in 2012, are located on the 1st-4th floors.. Traditionally decorated, monochromatic soft hues help lighten up what could have been over wise felt too heavy and formal. Each room and suite is entirely different – no two are alike but some are more contemporary in design then others. All the rooms embrace its Viennese heritage with the right blend of modern amenities and technology.


I found the public spaces stunning – particularly Rote Bar, Blaue Bar and Anna Sacher Restaurant (where a delicious and expansive breakfast buffet is served for guests and included in our rate). The sumptuous display of emerald, navy and scarlet red colors in the public spaces provided a nice contrast to the creamy light hues of the guest rooms.  I would have liked to spend more time in them. In addition to these guest spaces, there are three public options accessible from the street including Café Sacher (for your torte and caffe), Sacher Wine Bar, Sacher Stübe for meals, and Sacher Confiserie to buy Sacher-related products.


I was most impressed with the service from our greeting in reception where my 10-year old was treated like a princess (The Petit Sacher program offers tots their own fun directory to the hotel in addition to children’s meals, robes, slippers and treats)  to the excellent 24/7 concierge team who could not have been more helpful with guiding us to restaurants as well as assisting us when our flight got cancelled.

Hotel Sacher review
Reading up on the Petit Sacher program


Some of the grand ‘classic’ hotels could feel outdated, stuffy or tourist-ridden these days I but did not feel that with the Sacher one bit. Sacher has effortlessly managed to embrace its past, maintaining  a very Viennese feel and bring it into the modern age. The result is pure class and elegance.




For all my praise of the Sacher, Vienna is the real star attraction and instantly became one of my favorite cities in the very brief time I was there. The magnificent architecture and cultural activities alone in this beautifully preserved city is enough to lure anyone. I loved that, even in the height of summer, it never felt crowded and everything so spotless. It came as no surprise when I learned that Vienna ranked #1 – seven years in row- in a Quality of Life survey out of 230 worldwide cities. I was fortunate to experience the city in perfect weather when it felt like the whole world was outside. The cafe culture prevails here:  Landtmann, Prückle, de Europe, Demel, Sperl, Hawelka … take your pick amongst these well-regarded cafés.

Cafe Hawelka
Cafe Hawelka

Most everything in Vienna is within walking distance along the Inner Stadte (1st district and original historic Vienna before 1850). Taxis are easy to find at marked areas and I found them very reasonable and easy to get to other areas of the city. Below are some places I recommend but as I was there too briefly it is a very limited list (see more suggestions here). There were so many places – museums, the Opera (off in July), concerts, the markets – that I missed. I MUST go back.

Stadttempel – Just north of St. Stephens Cathedral on small side street Seitenstettengasse, you will find the oldest surviving synagogue dating back to 1826. This synagogue is the only one of 94 synagogues in the city to escape burning during Krystallnacht in 1938. This beautiful beaux-arts style temple, built by one the most eminent architects, Josef Kornhäusel, still has an active 500-member congregation. Guided Tours are offered only Monday – Thursday (11:30 am and 2:00 pm). Note there is tight security and you must bring your passport to gain access.

Schoenbrunn Palace – The summer residence of the imperial family, this baroque palace is spectacular. I found it more enjoyable (and much less crowded) than Versailles and you can easily spend half a day here indoors and in the gardens. I learned alot about Maria Theresa, the female ruler of the Hapsburg dynasty (and mother to Marie-Antoinette, just one of her 16 children!) and Sissi – the former Empress of Austria whose beautiful visage is plastered all over the city and in souvenir stores.  If you are traveling with young children, don’t miss the on-site Marionette Theater and Apple Strudel Show at the demonstration bakery at the Cafe Residenz on site (you get to eat a piece along with a copy of the original recipe). Both were huge hits with kids during our tour there.


Belvedere – This stunning palace, the former summer residence of Prince Eugene of Savoy, is a museum where you can see the stunning works of Gustave Klimt. Save time and purchase your tickets online beforehand. The grounds are as equally beautiful as the interiors.

Lodmeyer – Founded in 1823, this 6th generation family-owned shop makes the most exquisite hand-blown glass (Lobmeyr co-developed the first electric chandelier with Thomas Edison and you can see one of the their most famous chandeliers hanging in the Metropolitan Museum in NYC). There are great gifts to buy here which all can be shipped directly to the States. We couldn’t resist this set of hand-painted Promenade glasses.


Dorotheum – Just around the corner from Sacher, on Dorotheergasse, this is one of the world’s oldest auction houses and it has a new auction almost daily. Where the Viennese let go of their jewels, furniture and art. It’s worth just browsing through the cases. The back room gift shop has items for sale that didn’t sell at auction at extremely good prices.

Prater amusement park from the ferris wheel
Prater amusement park from the ferris wheel

An icon in Vienna is the old-fashioned Ferris Wheel Weiner Riesenrad at the entrance of Prater amusement park.  Constructed in 1897, it is the oldest ferris wheel in Europe and was the world’s tallest ferris wheel until 1985. 15 of the original 30 Large gondola cars are still intact and its worth going in a ride in one just for the spectacular 360 degree view of the city. My grandmother, Grete Matzner, used to talk about how she went on this ferris wheel all the time as a child and it brought up wonderful memories – so we did an honorary ride on her behalf. Prater is now a small amusement park with bumper cars, carousel, roller coaster and Madame Tussauds to entertain children. You can also buy tickets to the amusement park or just the Riesenrad online to avoid lines.


Loved Didn't Love
  • Sacher’s prime location. The Albertina Gallery, Imperial Palace, Opera, Spanish Riding School and Karntner Strasse is all right at your feet.
  • The history of the hotel which is weaved so much into the fabric of the city.
  • The service  – Head Concierge, Gerhard Reinisch, and his team can do anything!
  • Our suite – Samson & Delilah – was the perfect place to rest our heads (especially on those pillows!) the last night of our trip.
  • Breakfast – A sumptuous buffet beautifully arranged and served in a gorgeous room.
  • The pillows – so divine, I ordered a few to be shipped home.
  • Not having enough time. Summer in Vienna means festivals and there were endless amounts of music, culinary and film festivals and special museum exhibits all going on at once when we arrived (with the exception of the Opera which was off in July). It killed me that I didn’t have time to spend more time here.
Don't Miss Skip
  • A taste of the original and insanely rich Sacher Torte of course (120 cakes are made daily on the premises alone) best served bit Schlag (whipped cream – who’s counting calories at this point) and with a special Kaffee at the Sacher Café. You can work the calories off in the new exercise room of the hotel or a jog in the park. You can also buy the cakes at the Hotel’s boutique.


  • A visit to Prater amusement park and a ride on the oldest ferris wheel in Europe, the Reisenrad. 
  • Time visiting the museums in the Museum Quarter – you can spend a whole day here. Vienna’s museums (many palaces) hold some of the best collections in the world.  Belvedere Palace where Gustave Klimt’s works (The Kiss and Judith) can be found, just blew me away.
  • If you are traveling with kids, take in a classic performance with handmade marionettes at the Marionette Theater and an Apple Strudel demonstration in the Cafe Residenz Bakery during your visit to Schoenbrunn Palace. Check ahead online for schedules.
  • A visit to the Swarovski store. This Austrian company founded in 1895 is known worldwide for their beautiful crystal jewelry and decorative objects. We did well with gifts in the main Kartner Strasse store. The windows always have terrific art installations which are worth going to to see alone.
  • Dorotheum Auction House – A few blocks away from Sacher, this famous auction house has estate jewelry and art for auction and sale, some finds at basement prices.
  • Get a late night cap at seductive Blaue Bar in the Sacher – everyone looks good in this room. Afterwords, check out the portraits lining the walls of famous guests who frequented the Sacher over the years (with a Riesling in hand, of course)
  • We missed the famous food markets of Naschmarket during our brief time but I am told they are not to be missed.
Rooms to Get Tips
  • I was pleased to see during my tour that lots of configurations and connecting rooms for families were available.
  • Every room is decorated differently and uniquely. Some are more traditional than others. If you prefer a more contemporary room, just indicate beforehand.
  • We loved the rooftop terrace suites – particularly ours!  Samson & Delilah in particular is decorated in hues of eggshell blue with floor-to-ceiling glass doors on two sides opening to an expansive terrace with incredible views of the Opera, Imperial Palace and beyond.
  • The Junior Suites offer the best value. In addition to a combined but visually separate living and bedroom space in 538-750 square feet of space, all offer views of the Opera and Albertina Gallery.
  • All rooms come with flat screen TVs, DVD players, iPhone and iPod docking stations and high-speed internet and Wifi.
  • Before you arrive in Vienna, watch The Third Man (available on Apple TV, Netflix and DVD) for a feel of early post-war Vienna. I am told there is a Third Man museum and walks in Vienna! Many key sights are featured in the film including the Sacher.
  • It is wise to book tickets for museums and other events online, thereby passing ticket lines (many tickets are open-ended so few restrictions). We did this for the Belvedere, Reisenrad, and Schoenbrunn and avoided lines. Kids are free most everywhere.
  • Sacher is a dog-friendly hotel and in fact pups are spoiled with blankets, feeding bowls and guest baskets.
  • Ask for a pillow menu when you check in at the Sacher.
  • Ball season in Vienna is from the end of November through February when the whole city gets decked out (long evening gowns for ladies and tuxes/tails for the men) to attend any of the 450 balls during this special time. The Sacher concierge can help advise and book a ball for you.

Hotel Sacher Vienna

Your Virtuoso Rate at Hotel Sacher through Inviato Travel includes:

• Upgrade on arrival, subject to availability
• Daily Buffet breakfast, for up to two in room guests
• One ‘Time to Chocolate’ 30 minute treatment per room
• Early check-in/late check-out subject to availability

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