Back to the Beverly Hills Hotel

Revisiting the Pink Palace Five Years Later

After spending the first half of our Spring Break in Utah, where I spent more time than I would like in an emergency room, it was time to shed our winter gear and wintry backdrop for flowy dresses, palm trees, and SoCal vibes. A short flight and we were in tony Beverly Hills, our home away from home for the next four nights.

Back to the Beverly Hills Hotel

Without a doubt, there are plenty of exceptional hotels to choose from in the 90210 zip code, among them the Peninsula, Montage, the Bel Air, and the recently opened Waldorf Astoria. But we all unanimously wanted to return to the Beverly Hills Hotel, where our family last stayed five years ago.

Back to the Beverly Hills Hotel
5 years ago!
Back to the Beverly Hills Hotel
When your bathing suit matches the banana-leaf walls

It was during that stay, when the Beverly Hills Hotel was celebrating its 100th anniversary (the hotel opened in 1912 before there was even a city called Beverly Hills), that we fell head over heels with the iconic hotel, otherwise known as the Pink Palace (see the original Beverly Hills Hotel review on Inviato). The day after we departed, major renovations would begin to freshen up the hotel with an update to the guest rooms and public spaces. While I saw a preview of what was to come through sketches and designs, I was worried the design team would abandon some of the iconic design elements that the hotel is so famous for (Can anyone imagine the Beverly Hills Hotel without the banana leaf wallpaper and pink and green motif?). After all, we all have seen some hotel renovations go awry. In desperate efforts to modernize and keep up with the competition, some hotels lose the uniqueness that appealed to guests in the first place. In any event, I was eager to return and see first-hand the new and improved Beverly Hills Hotel.

The Concierge

For me, the difference between a good and great hotel starts with the hotel’s interaction with guests before they even arrive. The Concierge team sets the tone. In this regard, I was very impressed with Paola and Randy at the desk, who not only responded promptly to my many email reservation requests but also provided excellent suggestions for us  and found a tennis pro to hit with my husband on UCLA’s tennis courts. Throughout my stay, the concierge team and the staff at BHH was quite impressionable.

We arrived from LAX in a cramped taxi due to poor planning on my part, not the way you first want to make an entrance here where limos, Bentleys, and Teslas reign supreme. As we approached the hotel, my younger daughter now 11 years old, had the same delighted expression as she did five years ago when she first peeked out the car window up at the hotel amidst the palm trees.  ‘Ooh, it’s pink!’

Some things never get old.

Back to the Beverly Hills Hotel
Colorful red carpet entrance to the Beverly Hills Hotel

Thankfully, the much-photographed entrance with its red carpet and bellman were exactly as I recalled. A step and repeat backdrop is now on one side of the red carpet for those who want to pose for the invisible paparazzi. On the other side of the carpet, lush foliage makes for even a more popular backdrop for pictures: we watched one girl step back and fall backward straight into the bushes!  A frequent hazard of selfies these days, so watch your step.

Back to the Beverly Hills Hotel
Step and repeat backdrop

I breathed a sigh of relief at the first sight of the renovated lobby. Tastefully decorated, not too modern but more contemporary than before, and still paying homage to its history with the elegance and glamour that the Beverly Hills Hotel has long been known for. The floral bouquets displayed throughout the hotel were stunning. The concierge and check-in desk to our right has a little more swag. Everything was in its rightful place but stylistically just nicer.

Back to the Beverly Hills Hotel

Checking In

Our check-in was swift. My girls, now older and eager to be treated as adults (when in their best interest), still cherished getting their VIP card, which provides young guests unlimited complimentary free sodas and juices on the property (they come in handy at the Fountain Coffee Room and pool!). They both saved them – you never know when your BHH VIP Card may come in handy again.

The Deluxe Guestroom

While I would have loved to experience one of the famed Bungalows spread out along the winding pathways on the lush 12-acre property, we were supremely happy in our spacious inter-connecting Deluxe Guestrooms on the 3rd floor. The rooms were very spacious, bright, luxurious and comfortable in a ‘California-chic meets 1940’s glamour’ style with walk-in closets, enormous bathrooms and oversized windows overlooking the grounds. The King beds were tucked in an alcove, making them feel more like Junior Suites.

Back to the Beverly Hills Hotel
Deluxe Guestroom at the BHH

The jar of gummi bears, fresh popcorn (which we sneaked into our room), and cookies placed in the girls room was a winning combination. BHH certainly knows how to win the little ones over. We needed for nothing and everyone was completely content. Not that easy to say for our tribe.

Back to the Beverly Hills Hotel
Complimentary gummi bears and cookie in our room

Out and About in Hollywood

Over the next few days, we enjoyed our time walking around West Hollywood, Brentwood and Beverly Hills (along with a detour to Universal Studios and walk through the UCLA campus), shopping and eating at hip places where we would inevitably bump into other Manhattanites with the same idea. We took advantage of the complimentary hotel Mercedes at BHH to drop us off at restaurants in the evening, which we were pleasantly surprised was available more often than not.

People watching is probably as ‘good as it gets’ at the Beverly Hills Hotel. Particularly so as we were there during the Stormy Daniels 60 Minutes interview and the hotel was front and center as the Back to the Beverly Hills Hotelscene of the crime. Ironically, we eyed two 2016 Republican Presidential candidates John Kasich and Ted Cruz here one day apart making their way to lunch at the Polo Lounge. There are an array of sorts staying or visiting the hotel. In the course of three days, I saw an older gentleman in full cowboy getup (I even got a ‘howdy ma’am and a tip of the cowboy hat), plenty of stylists rolling makeup bags down hallways, Kardashian wannabes (I will never understand this phenomenon) and fellow NYers. I could sit in the lobby all day and never be bored by the parade that goes by.

Restaurants

As for the restaurants, we made sure we had time to revisit the Polo Lounge still very much the place for the L.A. ‘see and be seen’ power lunch since it opened in the 1940s, and the Fountain Coffee Room, a 19-stool diner style coffee shop that has been in operation since 1949.

We had breakfast in the Fountain Coffee Room twice during our stay. Interestingly, both times at least one guest was sitting at the counter in their PJs and bathrobe. The food is nothing to write home about (with the exception of the silver dollar pancakes), prepare for a wait even after you have a seat, and yes, it is totally overpriced (why the VIP cards come in handy). But still, we loved eating at this old-school iconic diner. It’s just a cool thing to do.

We had Sunday Brunch at the Polo Lounge which is best if you can sit outdoors on a nice day and listen to the live jazz band. Still, my favorite spot for brunch or lunch is the poolside Cabana Café which serves everything from burgers to wood-fired pizzas and salads. Plus, you get prime people watching at the pool. My husband and I had grandiose ideas having a nightcap at Bar Nineteen 12 (named in honor of the year the Beverly Hills first opened) but we were just too wiped out.

Back to the Beverly Hills Hotel
Polo Lounge Patio
Back to the Beverly Hills Hotel
Bar Nineteen 12

Our favorite part of our L.A. trip was relaxing at or around the hotel: doing a morning jog with my daughter on and around posh Rodeo Drive, picking out our favorite houses and playing the ‘if you could pick one house to buy’ game and imagining who lived behind the iron gates back then (Mary Pickford, Charlie Chaplin, and Rudolph Valentino are some former famed residents) and now. Or lounging in a chaise at the pool, reading the Sunday New York Times (but looking up from time to time to check out the scene) with a Bloody Mary in hand and soaking in the Vitamin D rays.

There is no other place that I can think of quite like the iconic Beverly Hills Hotel with its legendary old-world glamour and history. I mean c’mon these are hallowed grounds where the likes of Marlene Dietrich, Marilyn Monroe, Frank Sinatra, Fred Astaire and Laurence Olivier once roamed! There is so much to love here:  the celebrity-favorite Polo Bar, the nostalgic Fountain Coffee Room diner, the incredible pool and stylish cabanas, the people watching galore, the exceptional service, and the luxurious rooms and bungalows. Time and again, this hotel leaves me in awe. Note to the Beverly Hills Hotel: Do all the updates you need, but don’t change.  I can’t wait to go back.

Back to the Beverly Hills Hotel
Retro gold plated telephone in our room

Rooms

There are 208 Rooms and Suites at the BHH including 21 ‘one of a kind’ one to four bedroom bungalows on the 12-acre property. All of the Beverly Hills Hotel guestrooms and suites in the hotel were recently renovated and include new furnishings and technology.

Likewise, most of the Bungalows located on the 12-acre lush grounds are newly restored by Champalimaud (the Interior Design firm who also renovated the Bel Air and countless other luxury hotels) with a ‘modern California’ style. The coveted Presidential Bungalows opened in 2011. If you can, splurge for one of the five ‘one-of-a-kind’ bungalows inspired by the hotel’s legendary guests such as Elizabeth Taylor (who actually did spend six of her eight honeymoons here), Lauren Bacall and Marlene Dietrich. These 5,000 square foot, 3-bedroom bungalows come equipped with a great room, chefs kitchen, outdoor living area and fireplace and infinity plunge pool. The term ‘bungalow’ is a bit of an oxymoron here.

Some famous ones to check out if you can: #7 (named Norma Jean) was Marilyn Monroe’s favorite Beverly Hills Hotel bungalow, #4 is where Howard Hughes lived on and off for 30 years, and #5 is where Elizabeth Taylor and Richard Burton often stayed.

Where to Eat

Back to the Beverly Hills Hotel
The Ivy Restaurant in Los Angeles, known for celebrity sightings

These are just a few of our favorites in town that we hit this trip.  (See Inviato’s review of the Malibu Beach Inn for Malibu favorites). Stay tuned for our upcoming City Guides on Los Angeles and Malibu for a more in-depth lists.

  • Craig’s. 8826 Melrose Avenue in West Hollywood. You will always find paparazzi outside at this old-school Italian restaurant that is a favorite among celebs. Tommy Salvatore, who runs the ship here, is a tough cookie so don’t arrive late like we did! The food is delicious and the people watching never disappoints. Hard to get a reservation, so book ahead.
Back to the Beverly Hills Hotel
People waiting outside Craig’s restaurant in West Hollywood
  • Catch. 8715 Melrose Avenue in West Hollywood.  Fun, hip rooftop Asian fusion restaurant that your teen will love and offers more fun people watching. Ask for the atrium for best seating. After 10 p.m. it becomes a club-like atmosphere and the noise quotient gets turned up high.
  • The Ivy. 113 N. Robertson in West Hollywood You can’t go wrong at this gorgeous, flower-filled and always packed restaurant.  Best to come for lunch. Sit inside or on the outside terrace – there is no bad place to sit.
  • A.O.C. Wine Bar. 8700 West 3rd Street in Los Angeles I’ve been to this wine-focused cozy Mediterranean restaurant for both Sunday brunch and dinner (I prefer brunch) and love it for the delicious plate-sharing dishes (great for vegetarians) and ambiance.
  • Urth Caffe. 8565 Melrose Avenue in West Hollywood. This L.A. coffeehouse is still our favorite go-to for a quick breakfast or lunch.
  • The Rooftop by JG at the Waldorf Astoria. Jean-Georges rooftop bar at the new Waldorf Beverly Hills is a must-stop for lunch or dinner or even just a cocktail. Panoramic views, hand-crafted cocktails and Latin America/Southeast Asia-influenced dishes.
  • Carrera Café. 8251 Melrose Avenue in West Hollywood.  A cute cafe to stop by for ‘latte art’ coffee while you are shopping.  Their floral mural wall and the neighboring pink mural wall on the Paul Smith store is an Instagrammer’s dream.

Where to Shop

Back to the Beverly Hills Hotel
The Veronica Beard store on Melrose Place

Our most successful power shopping was in Melrose Place, Brentwood and Robertson. A few of our favorite stops:

  • Brentwood Country Mart. If you have a teen, this is a great one-stop location for your fix of James Perse, Diesel, Intermix and Gwyneth Paltrow’s new lifestyle brand store, Goop. Make sure to stop by the Farmshop, Barneys Burgers and Sweet Rose Ice Cream for nibbles.
Back to the Beverly Hills Hotel
Gwyneth Paltrow’s lifestyle brand store, Goop
  • The Last Bookstore. 453 South Spring Street in Downtown Los Angeles. This iconic bookstore housed in a former bank is California’s largest used and new bookstore and record store and a haven if you are into books and records.
  • Kit Ross. 115 S. Robertson. We miss the former Kitson store but this funky boutique from the same owners (just a block from The Ivy) is worth stopping by for its novelties, tees and fun gifts.
  • Fred Segal. 8100 Melrose Avenue and 8500 Sunset Boulevard. Both locations (the Sunset Boulevard location is the newest and the flagship store) of this iconic L.A. retailer is worth visiting for the trendiest and hippest clothing.
  • Ron Herman. Located next to Fred Segal at 8100 Melrose, this boutique has a bit of everything and offers a vetted selection of designer clothing for everyone in the family. We had our only celebrity sighting here for this trip:  Jude Law (more exciting for me than kids. Jude who?).
  • Lauren Moshi. 107 N. Robertson. L.A. designer featuring hand-drawn art on clothing and graphic tees. 
  • Veronica Beard. 8471 Melrose Place. The chic women’s label opened its 4th store a week before we arrived and is worth stopping by as some clothing only offered in the West Coast store. Plus, the store is really cute.And, just for fun:Back to the Beverly Hills HotelPhotos courtesy of Inviato Travel and Beverly Hills Hotel. Copyright protected. 
LovedDidn't Love
  • The ambiance. The new renovation gets our thumbs up! Old-world glamour meets California-chic (an interesting combination that works). There is so much history here but the hotel feels rejuvenated, respecting its past but looking forward. We loved the gorgeous floral arrangements, small touches like the vintage phones in the lobby and 1940’s Murano chandelier.

 

  • Family-friendliness. From the goodies in the room to the VIP cards and the underwater pool music, kids are treated like divas here.
  • The stellar service. From the doormen to housekeeping, everything was top notch. All guests are treated as VIPs.
  • The rooms. All renovated with a fresh, casual California-chic style, spacious, and incredibly comfortable.
  • The Fountain Coffee Shop. Crazy expensive, the service is a bit slow and the food is just ok but there is something about this old-time diner that is irresistible…
  • The location. Right off Rodeo Drive, in the most recognizable zip code in the country. The area is beautiful for jogging or taking a stroll.
  • The grounds. The lush foliage and tropical flowers on the 12-acre property.
  • The people watching. C’mon it’s the BHH. You are sure to see a familiar face or two (even if it is just your neighbor in NYC) during your stay.
  • The courtesy Mercedes car. A chauffeur will take guests anywhere in a 3-mile radius. It was available to us almost all the time.
  • Many of the Kardashian look-alikes prowling around the hotel in packs. Just weird.
  • The Sunday brunch at the Polo Bar was too long an affair for me and there were several service glitches that day (but I still love the Polo Bar!)
Don't MissSkip
  • A dip in the hotel pool to check the underwater music. Live large and splurge for a cabana, named after the various streets in Los Angeles, if you are there for the full day.Private pool lounges at the BHH
  • At least one visit to the Fountain Room. Get the silver dollar pancakes.
  • A jog or walk around the nearby residential streets leading to Rodeo Drive and fantasize about having a home here.
  • Lunch in the Polo Lounge. You will see someone famous here.
  • A visit to the hotel gift shop which has some unique merchandise, with or without the BHH logo. I admit,  in a moment of indulgence, we purchased a BHH iPhone case.

Beverly Hills Hotel gift shop

Rooms to GetTips
  • Splurge for the Bungalows for the utmost privacy and decadence
  • Our Superior Deluxe connecting rooms (318-20) were spacious and beautiful. Ask to be close to the elevator if you don’t want to do a lot of walking.
  • No need to rent a car here and deal with valet parking and traffic. Taxi, uber and the house car are always readily available.Beverly Hills Hotel artifacts and history display
  • On your way to the pool, take time to look at some artifacts on display on the wall and catch up on the history and stories of the hotel. You are walking on hallowed grounds here.
  • Don’t be put off by the 3-course Sunday Brunch menu at the Polo Lounge, especially if you are with young children. The staff is very accommodating and flexible!

Leave a Reply